on 10-04-2013 10:04 AM
14-04-2013 10:05 AM - edited 14-04-2013 10:07 AM
Can you advise if one of the reasons would be the reason for the calls to be showing on your bill?
on 14-04-2013 04:24 PM
on 18-05-2013 02:57 PM
I am experiencingthe same problem and i am finding customer support to be extremely unhelpful. I have been charged£25.00 for the most recent incident.
No! i have not made the call
No!There is no one else who could have>
If this isnt resovled i will have to change my supplier. I need to be confident that my phone line is secure and that it is not being used to rob me.
on 21-05-2013 07:13 PM
Hi Johnmartin17, lets see if we can work out what is going on.
Have you tried searching on the internet to check who the number belongs to?
If you can also confirm the following:
on 11-04-2014 03:36 PM
just found one of these numbers on my next bill funny thing is my phone line isnt working ,so how did i phone the number ??????
you dont think im paying it do you ,
sky is a waste of time ive had no phone line now for over 2 weeks and the cheeky sods think im paying for a service that is broke.
sort it sky or you will have tons of customers leaving
on 11-04-2014 07:41 PM
Thanks for your post on the Community. Please can I check with you do you have a dial tone at all please? Have you tried another handset? If you let me know I can check further for you and see what is happening with the phone number on the service for you.