on 22-11-2012 01:01 AM
I have followed the instructions from the website, several times, with no success, as there appears to be several methods, though none seem to work.
I am trying the following,
Add account - other provider (Also tried Gmail, but sky instruction said not too)
enter email address and password twice
Incoming server settings
IMAP Server - imap.tools.sky.com
Security type - SSL/TLS (accept all certificates)
Port - 993
Outgoing server settings
SMTP Server - smtp.tools.sky.com
Security type - SSL/TLS (accept all certificates) Also tried STARTTLS as per instructions
Port - 465
enter email address and password
Everytime, unable to finish account setup (Email address or password incorrect(Invalid credentials(Failure))
Any further advice would be appreciated!!!!! Any queries I have seen on this so far, has sent me to instructions which end up with same result...........Am I missing something??
on 22-11-2012 01:17 PM
on 27-11-2012 06:18 PM
i followed your instructions but did not tick box with Signing In Required and it worked immediately! so pleased it has taken me a week to figure this out!!
on 25-12-2012 10:40 PM
I have just replied to your other post.
on 27-12-2012 04:48 PM
I've tried setting up my Kindel Fire using all the forum info to date. I've unlocked my email account. Enabled both POP and IMAP on my email account, but still isn't working.
Setup required by Kindle
Incoming Server Settings
Username - full sky email address
IMAP Servier - imap.tools.sky.com
Security type - SSL/TLS (Accept all certificates)
Port - 993
Outgoing Server Setting
SMTP server - smpt.tools.sky.com
Security type - SSL/TLS (accept all certificates.
Port - 465
Username - full email address
Again I've unlocked the account, the POP and IMAP settings are still enabled on my email account. What am I doing wrong?
on 27-12-2012 05:18 PM
I don't know if it is a spelling mistake but the smtp server should be:
smtp.tools.sky.com, you have the p and t the wrong way round.
on 31-12-2012 03:10 PM
on 31-12-2012 04:52 PM
Same issues as many of the people posting above... plse help!
What is you actual issue, please explain and we will try to help.
on 02-01-2013 12:18 PM
on 02-01-2013 01:46 PM