Reply

free sky go extra claimed not received?

Viewer
Posts: 3
Post 1 of 5
312 Views

free sky go extra claimed not received?

I was given free sky go extra so up to 4 devices could be added to my sky go but its still saying i dont have sky go extra? anyone else have this problem? got the welcome gift straight away thought this would be the same?

All Replies
Reply
Oracle
Posts: 66,549
Post 2 of 5
309 Views

Re: free sky go extra claimed not received?

Hi @davecook1977

 

Did you claim and activate this via the MySky app and it is not automtaiclly activated for you ?

__________________________________________________________________________________________.

If someone has helped you then please click on the LIKES button in their post.
I do not work for Sky.
Viewer
Posts: 3
Post 3 of 5
303 Views

Re: free sky go extra claimed not received?

Yes, i added it and accepted terms and conditions.

Viewer
Posts: 3
Post 4 of 5
302 Views

Re: free sky go extra claimed not received?

sorry, i accepted it via the VIP app. Accepted terms and conditions. 

Oracle
Posts: 66,549
Post 5 of 5
299 Views

Re: free sky go extra claimed not received?

When did you do this as it can sometimes take up to 24 hours for it to be come activate, if it is over this time then you will need to get in contact with Sky so they can look into it for you from their end:

 

https://contactus.sky.com/uk/sky-tv-apps/problems-with-sky-tv-apps

__________________________________________________________________________________________.

If someone has helped you then please click on the LIKES button in their post.
I do not work for Sky.
Reply
Recommended Threads
22-03-2018 09:28 PM
14-12-2017 02:43 PM
4 weeks ago 03:58 PM
14-02-2018 03:56 PM
22-01-2018 10:08 PM