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Wrong VIP tier

Runner
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Wrong VIP tier

I've had sky since August 2013 with a house move inbetween but still with the same sky account yet sky say I've only had it for 2 years and 10months how can I sort this as sky tech are saying it's correct I'm on the silver tier but it's blatantly not

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Oracle
Posts: 17,946
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Re: Wrong VIP tier

When you moved house did you cancel sky and sign up again at the new address or did you use skys home move?

Annie Oracle since 2012 Customer since 1989 Beta Tester I do not work for sky! FAQ for Sky+ Community Blog
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