25-09-2011 12:19 AM - edited 25-09-2011 12:19 AM
for the past few months I have been receiving a lot of calls from outside the UK,saying that I have a problem with my Internet,computer and network. I know there is nothing wrong with any of my computers,network or Internet.
What are sky doing about this? As I am getting quite sick of these scam calls.
These callers are just trying to rip people off.
These callers even state that they are working for Microsoft(DON'T BE FOOLED THEY AREN'T)
So please people be aware that these calls are FAKE.
THE LATEST NUMBER TO RING WAS 09999100244
What can be done by sky about this problem????
Solved! Go to Solution.
on 25-09-2011 07:34 AM
I'm with Virgin and we have the same issues that you have reported.We signed up to the Telephone prefernce service years ago but these calls still get through.
What we do though if we see one of these numbers on caller display we just dont answer,not perfect i know.
What we would be nice if the phone companies could block these numbers but i guess that's what you are asking.Lets see if Sky make a response to your post.
on 26-09-2011 12:12 AM
thanks for the reply kato,
yes i want sky to take action and stop all these unwanted calls/fake calls,but i know the answer i will get from them...
pay extra to block unwanted calls,even though i pay the top price as i have broadband,phone and tv packages.
as you said in your reply, i just dont answer these calls now
So come on sky help your customers
on 26-09-2011 08:45 AM
I am sorry to read that you are experiencing these types of calls. There is a website that you can look at called TPS that you can register with and this will stop theses types of calls for you. Unfortunately Sky or any other company you have your Phone service with cannot be held responsible. What kato has advised you is correct in the previous post .
Fingers crossed that looking at the site and filling in your details will stop these for good. You can read other peoples feedback on this website also
Please let us know how you get on with this and if it rectifies your problem.
on 26-09-2011 12:39 PM
i am registered with the TPS and have been for over 2 years,and i am still getting these calls.
i had a call a few months ago that said, are you sat at your computer,and i said yes.
he said there is a problem with your network,I said no its fine and working ok,then the network went down and i had no internet connection.
like i said in my other post i try not to answer these calls
all i was wondering if sky had the power to try and stop these calls,because that is who i pay my line rental and phone bill to.
on 26-09-2011 01:12 PM
Ah right! I didn't realise you were already subscribed to the TPS.
Okay, if this is the case what you would need to do is contact us so that an agent can issue you some correspondence about the unwanted calls. You would receive a form and would take notes of these calls - times etc and send it back to us for us to investigate your situation further.
The only other way we would be able to help would be to change your number if these don't stop?
This would be the last resort however.
on 22-11-2012 03:24 PM
on 22-11-2012 03:54 PM