Reply

Sky Q 2tb box keeps turning off

Reply
Oracle
Posts: 2,947
Post 46 of 49
92 Views

Re: Sky Q 2tb box keeps turning off

@Morgan+McDonnell Just thinking aloud here but could your box be going back to default settings when a new firmware is downloaded. I know that @bob1234 has this problem that all his settings change when the firmware is updated or at least used to have this problem

I may have an Oracle badge but i'm still just a customer
_______________________________________________________
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, Sky Q Hub, all connected by wifi
Sky Boxset, multiscreen/UHD, Sky Sports, Sky Cinema
Sky Fibre Unlimited, LG 49SJ 810 V UHD TV
Production Supervisor
Posts: 1,087
Post 47 of 49
82 Views

Re: Sky Q 2tb box keeps turning off


@Laing1 wrote:

@Morgan+McDonnell Just thinking aloud here but could your box be going back to default settings when a new firmware is downloaded. I know that @bob1234 has this problem that all his settings change when the firmware is updated or at least used to have this problem


Hi  @Laing1

I guess anything is possible but the last FW update (Q071 ?)  came in last week and I've watched a couple of cricket matches since then which has entailed the box being untouched for hours without this happening.   Am I wrong in thinking the default standby setting is ECO?  The box reset itself to ACTIVE.  I certainly haven't had this happen on previous FW updates and it's always stayed on my preferred setting of never/off.

At the end of the day it isn't overly important rather a minor irritant................................... so long as it isn't a daily occurrence Smiley Happy   I do appreciate the thought.  Thank you.

Oracle
Posts: 2,947
Post 48 of 49
76 Views

Re: Sky Q 2tb box keeps turning off

@Morgan+McDonnell no problems was just thinking aloud. Must admit mine is always set to none and never had a problem with the FW changing the setting but remembering that 1 of us on here has had this problem it was just a thought. 😀😀😀😀

 

 

 

 

I may have an Oracle badge but i'm still just a customer
_______________________________________________________
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, Sky Q Hub, all connected by wifi
Sky Boxset, multiscreen/UHD, Sky Sports, Sky Cinema
Sky Fibre Unlimited, LG 49SJ 810 V UHD TV
Producer
Posts: 3,524
Post 49 of 49
50 Views

Re: Sky Q 2tb box keeps turning off


@Laing1 wrote:

@Morgan+McDonnell Just thinking aloud here but could your box be going back to default settings when a new firmware is downloaded. I know that @bob1234 has this problem that all his settings change when the firmware is updated or at least used to have this problem


It is still happening but I have got used to it.

Reply
Recommended Threads
11-04-2018 05:39 PM
27-04-2018 01:07 PM
18-03-2018 02:25 PM
02-04-2018 11:08 PM
24-04-2018 08:32 PM