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Sky Mobile Billing...

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Sky Mobile Billing...

I'll be heading over to Sky Mobile in the next month & have a question about billing!

 

Is Sky Mobile billied seperatly from Sky TV? It'll be useful to use my Business account for my mobile bill.

 

Cheers for any information.

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Re: Sky Mobile Billing...

Hi,

 

It's a separate bill, but you can re-use your existing payment details, but they can be different too. 

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Re: Sky Mobile Billing...

From what I've read it has to be added to the main sky account direct debit

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Bob
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Re: Sky Mobile Billing...

Hi,

 

It's a separate bill, but you can re-use your existing payment details, but they can be different too. 

Runner
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Re: Sky Mobile Billing...

Be careful I joined and got the £10 a month sim and they have charged me 47 pound charges when they supoose to be free and won't refund me

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Re: Sky Mobile Billing...


Wendy+blogger wrote:

Be careful I joined and got the £10 a month sim and they have charged me 47 pound charges when they supoose to be free and won't refund me


I joined Sky Mobile and because I am a Sky Q subscriber foolishly thought that I would automatically be entitled to free calls and texts. 

 

A fortnight later, I was therefore rather annoyed to receive an email from Sky confirming "THE CHANGE TO MY MIX" and stating that I would now be charged an additional £10 a month through my existing Sky Q Direct Debit.

  

After three attempts I eventually convinced the automated call handling system that I actually wanted to talk to a customer service agent.

 

Then, after explaining the situation, and agreeing to be put on hold, it was finally confirmed that I was entitled to receive free calls and texts, and a message was sent to my cellphone as confirmation.

 

Alas, I had believed in better,  having already gone to serious expense to upgrade my multiswitch to a Sky Q compliant dSCR, chase out and install the required Cat 6 Ethernet extension cables, replastered my internal walls and matched the existing paint tint, in order to make my Sky Q installation work without almost daily communication failures in my large solidly built property, I will refrain from publishing what I really think of Sky at this point in time on a public forum.

 

Godfrey.

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Re: Sky Mobile Billing...

Thanks!

 

I'll be sorting out a SIM tomorrow!

 

Hopefully I won't have any of the problems the other users have had??

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