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Apn settings for HTC 10 evo

Runner
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Apn settings for HTC 10 evo

I have just bought a HTC 10 evo. The phone will only pick up H and no 4g. I have tried the help line who say the phone is not supported by sky. Any ideas.

 

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Oracle
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Re: Apn settings for HTC 10 evo

Hi @LorrianeLarkin

 

Try creating the APN settings yourself via something like 

Settings > Mobile Data > Create New Access Point...

 

Name: Sky Mobile Internet

APN: mobile.sky

 

Then save the settings and reboot your phone.

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Runner
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Re: Apn settings for HTC 10 evo

Still the same

Oracle
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Re: Apn settings for HTC 10 evo

One other thing to check @LorrianeLarkin is the network mode, so this should be something like Settings > Mobile Data >Network Mode and make sure this one is selected:

 

GGSM/WCDMA/LTE auto or 2G/3G/4G auto depending on what is present.

__________________________________________________________________________________________.

If someone has helped you then please click on the LIKES button in their post.
I do not work for Sky.
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