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Frequent Contributor
Dogglllzzz
Posts: 90
Registered: 29-10-2010
Accepted Solution

SS HD1 Red Button

Whilst the Man. C. V. Tottenham game is currently showing on SS HD1 in the bottom right hand corner it has La Liga with the red button. However i have been trying to access it for the last 20 minutes and all i get is "please wait" then after a while... Then the folllowing box appears... FOR YOUR INFORMATION There are no interactive services available Please try later Press BACK UP to cancel.

 

Now i know that Sky Sports News HD has on its ticker that the Real Madrid v. Getafe game on SS HD1 Red Button from 9pm yet it doesn't work. :-(

 

One word... SHAMBOLIC!

New Member
Lopezjose7
Posts: 1
Registered: 10-05-2011

Re: SS HD1 Red Button

It's not the first time this has happened for me. Another reason why I've cancelled my account and saying bye end of the month.
Posted From Apple iPhone
New Member
Five+0
Posts: 2
Registered: 10-05-2011

Re: SS HD1 Red Button

I'm having the same issue, is there anything that can be done?

New Member
AJS27
Posts: 1
Registered: 10-05-2011

Re: SS HD1 Red Button

[ Edited ]

It is absolutely pathetic, and an infuriatingly regular occurance. If Sky can't properly provide the service, they shouldn't advertise it. It's one thing after another with them for me at the moment and I'm starting to get very tired of it.

New Member
unowhy
Posts: 1
Registered: 10-05-2011

Re: SS HD1 Red Button

I had the same problem of not being able to see the result of pressing the red button but I persevered and it eventually obliged.  So do keep at it.

Sky Knowledge Advisor
LauraMac
Posts: 1,781
Registered: 20-12-2010

Re: SS HD1 Red Button

Hi Folks, 

 

Sorry this wasn't responded to earlier. If you have this issue again I would suggest trying a planner rebuild to resolve this issue.  

LauraMac
Sky Knowledge Advisor
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Frequent Contributor
Dogglllzzz
Posts: 90
Registered: 29-10-2010

Re: SS HD1 Red Button

Already did that after my initial post last night, LauraMac! Made no difference to me at least...

Sky Knowledge Advisor
LauraMac
Posts: 1,781
Registered: 20-12-2010

Re: SS HD1 Red Button

Hi Doggllllzzz

 

Can you confirm if you subscribe to the dual sports package? 

LauraMac
Sky Knowledge Advisor
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Frequent Contributor
Dogglllzzz
Posts: 90
Registered: 29-10-2010

Re: SS HD1 Red Button

Hi LauraMac,

 

I do have all Sky Sports channels and the HD pack.

 

However, like you stated earlier, i will see if it happens the next time and will reply on this thread.

Sky Knowledge Advisor
LauraMac
Posts: 1,781
Registered: 20-12-2010

Re: SS HD1 Red Button

Hi Doggllllzzz, 

 

Are you able to view the Nickelodeon channel 602? 

LauraMac
Sky Knowledge Advisor
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Frequent Contributor
Dogglllzzz
Posts: 90
Registered: 29-10-2010

Re: SS HD1 Red Button

No, it shows CN Too on ch. 602.

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