Sky+HD, SkyHD & Sky 3D

[Pete+H2K]

Just a quick question - how long shoud the planner rebuild take ?

I have an original Thomson HD box with about 20% free disk space. Currently housekeeping has been running for an hour and 4 minutes.

Should it take this long ?

Thanks

Pete

[Kenneth+M · Accepted solution]

The Planner Rebuild should take no longer than 10 seconds.  It will leave the box in standby.  Allow 4 minutes for the EPG listings to load, then press Sky to view.

If the process 'hangs', as yours has clearly done, reboot the box at the mains, and try again.

If still no joy, your PSU may have a problem.  Usually, one or more capacitors have failed.  All 15 need to be replaced, or the PSU itself.  Google 'Thomson PSU problem' for any amount of useful info, or visit any of the popular Sky HD forums.

[Pete+H2K]

Hi,

yeah, it was still in house keeping when I got up at 6.

I so so so hope its not the psu again, I only replaced the caps 6 months ago. Next time sky protect call, I might take them up on their offer

thanks

Pete

[Dsldude]

Sounds more like a harddrive issues if anything.

If you cant get it to sort itself out you could try a front panel format

Switch off at the wall and then hold the left and right directional buttons on the front panel.. switch back on and wait until the large green cirle goes green... when it does (it will start flashing).. hit the select button the front panel.. the green circle will go backwards for a few minutes.

It will then go into standby mode.. leave two mins and then you're good to go...

(warning - this will reset the box and lose all your planner programmes so only do it as a last resort)

[Pete+H2K]

Cool something I didnt know about

rebooting resolve the issue, i have performed house keeping and within seconds it has restarted it self so all is good.

Thanks for the reply

Cheers

Pete