Sky+HD, SkyHD & Sky 3D

[Nickvidamour]

Hi Aall

Just had sky installed a week or so ago but when trying to bring up schedule information for the forthcoming days it just says "Further Schedule Information Not Available"

I've tried doing a planner rebuild to no avail

Anyone had / having this problem and know of a fix?

Regards

Nick

[Mark39]

What are your signal strengths (Services -> Settings -> Signal)?

[Nickvidamour]

They are both fine showing full more or less

[chelsea12]

HiNickvidamour,

Can you switch the box off and unplug from the mains, leave for 5 mins then switch it all back on to see if this helps?

If you can let me know how you get on that would be great?

Thanks,

[Rico07]

If a planner rebuild doesnt work you could try a full system reset, however this would lose all recordings. You could do a viewing card reset which involves:

1. Taking your viewing card out.

2. Turn the box off at the plug, then turn back on so it sits on a red or amber light.

3. Once green, press tv guide and then go to all channels.

4. put viewing card back in.

[Nickvidamour]

It seems after a couple of system resets it is now working all ok

Thanks for the help

[Kat-S]

Hi Nickvidamour,

That's great to see the problems fixed. 

Thanks,