Sky+HD Recording & Playback

[jimmyjackie]

hi  when i switched on box yesterday it had overnight done a system update but now i cannot record or go into the planner or anytime just comes up with service unavailable and to call a number can you tell me why

[Mark39 · Accepted solution]

If you haven't already, try re-booting your Sky box: turn off at the wall, wait 30 seconds or so, turn on again. Wait for a couple of minutes before switching on from standby.

[Annie+UK]

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Mark39 wrote:

If you haven't already, try re-booting your Sky box: turn off at the wall, wait 30 seconds or so, turn on again. Wait for a couple of minutes before switching on from standby.

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You may also need to remove the viewing card before this procedure and re-insert it when prompted to.