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Occasional Visitor
h011yk1n
Posts: 2
Registered: ‎26-09-2013

Dave HD CHANNEL

I haven't been able to get Dave HD for the past couple of days, just a blue screen. All other channels on HD working fine

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Super User
Annie+UK
Posts: 4,875
Registered: ‎27-10-2010

Re: Dave HD CHANNEL

Have ypu tried rebooting the Sky box? (Hold down the power button ubtil the power LED goes red, wait 5mins, power on)

Annie..........

Community Super User & Image Moderator (Meet the team)Sky customer since 1989. – βeta tester for Sky 📡 & Xbox One 🎮

DRX890 (4F3108, standby:active, padding:auto/5mins), DRX895 (4F3151, standby:none, padding:auto/5mins) both connected to LAN via Ethernet.
BT HH4.0a on BT Infinity 2 [76/18] unlimitediPad (version 3, iOS 7.1) – Nokia Lumia 1520 (Black, Win8) – Xbox One (day one edition).

If someone helps, say thanks by clicking the thumbs up.“Have you tried turning it off and on again?”, The IT Crowd.

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Community Coordinator
lainys
Posts: 4,518
Registered: ‎30-04-2011

Re: Dave HD CHANNEL

Hello and Good Afternoon Mrs Barraclough, 

 

Thank you for your recent post to the community however, I was sorry to read you are having issues with a Blue Screen when you are trying to view Dave HD.

 

Can you confirm if you have carried out the troubleshooting steps with Annie+UK has posted?

 

I look forward to your reply.

 

Kind Regards.

Lainys
Community Coordinator
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Occasional Visitor
h011yk1n
Posts: 2
Registered: ‎26-09-2013

Re: Dave HD CHANNEL

Thanks for the advice we pulled out the plug to the sky box, left it out for a few minutes, plugged it in again and away it (Dave HD channel) went. 

 

Thank you once again

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