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Sky Go on PC, Laptop & Mac
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Occasional Visitor
en3gal
Posts: 2
Registered: ‎31-01-2014

sky go not working on windows 8 and 8.1

is anybody able to use skygo on windows 8 yet?
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Super User
caesarome
Posts: 42,513
Registered: ‎27-10-2010

Re: sky go not working on windows 8 and 8.1

It is hit and miss if this will work on Windows 8 as some people have managed to get it working while others haven't. Really you are only going to find out by installing it but it is not officially supported by Sky should you run into any problems.

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Frequent Visitor
DazmaniacSky
Posts: 17
Registered: ‎21-11-2012

Re: sky go not working on windows 8 and 8.1

When is it likely to be 'offically supported' by Sky?

 

Or is it another platform that is not iOS that has to wait an eternity to get supported?

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Occasional Visitor
en3gal
Posts: 2
Registered: ‎31-01-2014

Re: sky go not working on windows 8 and 8.1

i had it working once on windows 8 then when i installed windows 8.1 it wouldnt work, and the only way to find out if it works is to register the device on sky go, somif doesnt work yu then cant change it for amonth for a different device, it just seems its too much effort and sky customer service are absolutely useless when you speask to them about this so i just give up!!

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Super User
rscott
Posts: 3,079
Registered: ‎29-11-2012

Re: sky go not working on windows 8 and 8.1

They're working on support for both Windows 8+ and OSX Mavericks, but no published date for support yet.
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Occasional Visitor
theowlsman
Posts: 1
Registered: ‎02-02-2014

Re: sky go not working on windows 8 and 8.1

Get this sorted Sky.

 

It's absolutely pathetic that the charge for Sky services is so high yet you to fail to provide the services being paid for (by some customers at least).

 

Get the services rolled out to all customers whatever platform or operating system they are using eh?

 

Very, very amateurish, and guaranteed to pee off your fee paying customers.

 

Atrocious customer service!

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Occasional Visitor
AndrewLev
Posts: 4
Registered: ‎19-02-2014

Re: sky go not working on windows 8 and 8.1

I had this problem.

 

Firstly, download Mozilla Firefox, Skygo has better compatibility with it.

 

Secondly, run a 'fix' on Silverlight. Do a search for "Silverlight fix", the first result in your search engine should be the Microsoft "How to clean Silverlight"  page which has a 'fix' button within it.

 

Then reload Firefox and login to Skygo.

 

Hope that works for you.

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Regular Visitor
Jonmar
Posts: 11
Registered: ‎21-02-2014

Re: sky go not working on windows 8 and 8.1

Had it working perfectly until last week, it suddenly displayed the message error t:6038/c:4110. I have tried everything that has been suggested by community forum. All to no avail. Just to be mischievous it works perfectly with BT sport.

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Occasional Visitor
ebonyeyes
Posts: 2
Registered: ‎13-09-2013

Re: sky go not working on windows 8 and 8.1

It works for me on internet explorer 11 via windows 8.1

Make sure you use the desktop browser, turn of tracking protection for sky go websites, and install the latest Silverlight plugin. You should be fine as long as you keep things simple.

It works but it not fun to use because sky have neglected to update anything on windows. Their focus is apple tablets. They can make an awesome windows 8 app or web portal, but they choose not to. A real shame for the millions of users out there.
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