on 12-03-2012 04:49 PM
I would like to take the time to welcome you to the Sky help Forum!
We will be looking to add more devices to the Sky Go in the future, however we appreciate the feedback you have provided. I apologise if this has caused any inconvenience for you.
on 18-03-2012 08:41 PM
19-03-2012 09:01 AM - edited 19-03-2012 10:24 AM
It is completely unacceptable for a company to treat so many of its customers in this way. I will be taking action. In the past I have recommended sky to many people. That ends now. I now will be recommending anything BUT sky until they start to treat their customers with respect.
on 20-03-2012 08:39 AM
We do understand that you are rather frustrated at the moment with this and we do understand where you are coming from. This is down to licensing agreements as to what we can say on here.
I will agree with you that it wasn't great how long you had to wait for the announcement of Android devices on Sky Go, however there were a few problems and we did hope to get it out sooner than when it was finally released.
I hope this has clarified things for you, however if you still have more questions then get back to us.
on 20-03-2012 08:40 AM
I have responded to your post on this thread.
on 26-03-2012 04:43 PM
on 27-03-2012 03:06 AM
Thanks Sky for blocking Sky Go on not officially supported phones,
We weren't doing any harm just using a service we are intitled to, most of us can't afford (or don't wish) to buy an iPhone or a supported Android phone just to watch Sky on.
We weren't asking for your support or trying to defraud you we just wanted to watch TV.
on 31-03-2012 01:46 PM
I have just bought a sony xperia s i know that this phone has just come out but orange told me that i can get sky go on it but your system says its not compatable.Please can you tell me whats going on.
31-03-2012 11:05 PM - edited 31-03-2012 11:06 PM
Yes, I bought an Xperia S today as well. Same question from me, will it support SkyGo and when.
Not all of us want to buy Apple, and of course Android outsells Apple now, so it should be better supported than Apple is.
on 02-04-2012 03:52 PM
Wonderful, been bounced between Vodafone and Sky. Vodafone very helpful. Told me that if I hadnt allowed the latest software update this weekend on my HTC Sensation (called ice cream sandwich) my device would be compatible. Apparently Sky are working on the new software but dont know when this will be abled for use. Had it for several weeks but unable to use with the new operating system. Time to get ahead of the game sky, especially with customers paying heavily for usage.
on 04-04-2012 05:24 AM
I have just ordered an HTC One X (replacing my iPhone 3GS) and I had naively assumed that Sky Go would be available for this device straight away. Sky Go is the reason I chose the quad core phone with large screen good resolution with all you can eat data (stupid of my not to check Sky Go was available for it).
Will Sky Go be available for this device soon? Is there a predicted date?
on 06-04-2012 09:52 AM
I have a HTC Desire Z and I can't seem to download the SkyGo app. Is there a compatibility issue with the Desire Z or am I just doing something wrong. I see that the Desire Z is not on the list so is there any information when is this phone will be added?
on 07-04-2012 07:56 AM
It's great to see you have brought your queries to the Sky Help Forum!
Unfortunately at the moment this is not a device supported on the Sky Go service. I would suggest that you keep checking here for any updates.