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21 Mar 2017 11:54 AM
@Michaelwx@Anonymous@Blue+Cynda
Just been informed that this issue is being looked into at present. If I get any more info will post here.
iechyd da
21 Mar 2017 06:12 PM
Thank you very much in responding to my message I do hope it does get sorted because I like the benefit of having sky go, I can watch my programmes without interrupting anyone else
23 Mar 2017 06:00 PM
@paul1360 Thanks for letting us know that this will be looked into. I'll come back in April and have another go once I can reconnect my Tab E
24 Mar 2017 09:24 AM
Just keep an eye on this thread as when I know anything I'll post here, as more customers are reporting this Sky should look into this faster.
31 Mar 2017 09:46 AM
I am having a problem with my sky go on my tablet.it a as working well and now after putting a program on after a few seconds it freezes,and says code error 14.please can you help.
Mr john gibson
31 Mar 2017 09:18 PM
Same problem and code on tab e
04 Apr 2017 10:27 AM
Hi all, Error code 14 should be fixed by an update to V6.0.6.
Sam
Community Manager
08 Apr 2017 06:30 PM
Thanks for that. No problem now with the new update, thanks for fixing it. Good stuff 🙂
19 Apr 2017 07:29 PM
Sam,
I'm on 6.09 and still get the problem.
Thoughts?.... Ian
22 Jul 2017 05:56 PM
My sky go is redundant too thanks to error code 14. whats the point in giving it a number if there's no resolution? I've done all the uninstalls and upgrades.
26 Aug 2017 06:05 AM
Hi everthink has been good on my tablet now its code error 14 whats all this about.it's very frustrating 10 S ecounds and that report keeps coming up.please fix this sky.
Thankyou Mr j j gibson
26 Aug 2017 09:18 AM
What make and Model Tab do you have? Tab OS and what version of Sky Go have you got installed?
Thanks
27 Aug 2017 01:45 PM
I am having the same problems with this error code 14 on my Lenovo yoga tab. All apps etc are up to date. I can be watching for ages before it comes up and other times it appears after a few seconds then keeps coming up every few mins. Its so frustrating when your trying to watch a programme. Come on Sky, sort it out.... Big company like yours should be able to sort this out quick enough... god knows we pay you enough money every month!!
27 Aug 2017 07:03 PM
Samsung Galaxy J1 version 6-1-0
02 Jan 2018 08:04 PM
Hi
I have been reading the thread and i too get the error 14 codec message on a samsung galaxy tab e 4.4.
Trying to watch football i have to close and restart the app approx 6 times a match
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