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Sky go not working on my Ipad

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Sky go not working on my Ipad

Hi, I’ve got the Sky go app and have my iPad connected to the account. However I cannot get it to let me watch or record anything on my box. I’m not technically minded but would welcome some easy to understand help to resolve this issue please.

thanks

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Oracle
Posts: 66,580
Post 2 of 7
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Re: Sky go not working on my Ipad

Hi @Gertie170

 

What is happening when you try to either watch something via the app or set a recording to your Sky box, do you get an error message and if so what does it say ?

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Researcher
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Re: Sky go not working on my Ipad

Thanks for your reply. I don’t get any message, when I press watch on iPad or record to box just nothing happens!

Oracle
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Re: Sky go not working on my Ipad

I would try uninstalling the app then rebooting your iPad before installing it again.

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I do not work for Sky.
Researcher
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Re: Sky go not working on my Ipad

Thank you again. I have tried what you suggested but it makes no difference.

Runner
Posts: 1
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Re: Sky go not working on my Ipad

I have the same problem. Since the update won’t let me watch anything on my devices if I want to watch online. I keep pressing watch online and nothing happens.

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Executive Producer
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Post 7 of 7
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Re: Sky go not working on my Ipad

Are you selecting a channel to watch and then pressing the play button at the top?

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