Help & Support

Reply
Sky Knowledge Advisor
LauraMac
Posts: 1,781
Registered: 20-12-2010

Service disruption for some Sky Broadband Connect Customers

[ Edited ]

Hi Everyone, 

 

There maybe a disruption for some Sky Broadband Connect customers in the following area's 

 

01224 01236 01250 01289 01294 01307 01309 013122 013144 013145 013155 013166 013167 01324 01334 01343 01349 01355 01356 01357 01382 01383 01387 014122 014133 014134 014135 014155 014157 014177 014184 014188 014194 014195 01434 01436 01463 01465 01475 01496 01505 01506 01542 01546 01555 01557 01563 01573 01576 01592 01595 01620 01665 01671 01674 01698 01738 01764 01768 01770 01786 01796 01807 01821 01828 01835 01847 01851 01855 01856 01877 01887 01890 01896 019151 019158 01950 01988 0282073 0282563 0282564 0282565 0282588 0282766 0282826 0282827 0283754 0283887 0284273 0284484 0287083 0287128 0287129 0287130 0287136 0287188 0287776 0288556 0288676 0289048 0289074 0289083 0289084 0289188 0289074 0289083 0289084 0289188

 

We are currently working towards resolving this and we appreciate everyone's patience whilst we do this. 

LauraMac
Sky Knowledge Advisor
Forum Help http://helpforum.sky.com/t5/help/faqpage
Sky Help Centre http://www.sky.com/help

New to the forum? Click here
Tagging your posts and others with relevant key words is another way to help,
it also counts towards forum rank.
Sky Knowledge Advisor
LauraMac
Posts: 1,781
Registered: 20-12-2010

Re: Service disruption for some Sky Broadband Connect Customers

Hi 

 

This issue has now been resolved 

LauraMac
Sky Knowledge Advisor
Forum Help http://helpforum.sky.com/t5/help/faqpage
Sky Help Centre http://www.sky.com/help

New to the forum? Click here
Tagging your posts and others with relevant key words is another way to help,
it also counts towards forum rank.
Contributor
bonnie68
Posts: 40
Registered: 26-10-2011

Re: Service disruption for some Sky Broadband Connect Customers

NO ITS NOT!!!!!!

Sky Knowledge Advisor
LauraMac
Posts: 1,781
Registered: 20-12-2010

Re: Service disruption for some Sky Broadband Connect Customers

Hi bonnie68, 

 

I've repiled to you here 

LauraMac
Sky Knowledge Advisor
Forum Help http://helpforum.sky.com/t5/help/faqpage
Sky Help Centre http://www.sky.com/help

New to the forum? Click here
Tagging your posts and others with relevant key words is another way to help,
it also counts towards forum rank.
Contributor
bonnie68
Posts: 40
Registered: 26-10-2011

Re: Service disruption for some Sky Broadband Connect Customers

YOUR TALKING RUBLIUSH IM NOW ONLINE WITH BROADBAND DONGLE SAND CAN NOW ACESS AL PAGES FINE MY CVOMPTER IS BRAND NEW STOP FOVBEI G ME OF OR LESE IL TAKE MY BUIBSESS ELSE WHAT IM N EW CUTEMOER WIHT YOU AND IM NIT HAPPY

New Member
Hxgirl
Posts: 8
Registered: 28-10-2011

Re: Service disruption for some Sky Broadband Connect Customers

I AGREE THIS IS NOT RESOLVED - been offline since Wednesday with only some webpages loading now.  ON the phone to Sky to check updates as I speak

 

PULL YOUR FINGERS OUT SKY THIS IS UNACCEPTABLE 

Contributor
bonnie68
Posts: 40
Registered: 26-10-2011

Re: Service disruption for some Sky Broadband Connect Customers

yourloking hx i cnay even use mylad line aind ive rubg sky towceone vutme of and the tihers not rung me back i switching tio bt next week and im nioty oayingh my bikl fir osmrhting that uive nit eveb bloodu sed

Sky Knowledge Advisor
Robert
Posts: 6,771
Registered: 08-12-2010

Re: Service disruption for some Sky Broadband Connect Customers

Hi Guys, 

 

The issue that this thread was in relation to has been resolved, we appreciate that some of you are reporting issues accessing certain websites which is in relation to an entirely separate problem which is currently under investigation.

 

We will post an update regarding the problems you are experiencing accessing certain sites as soon as we have more information.

 

Thanks for your patience.

Robert
Sky Knowledge Advisor
Forum Help http://helpforum.sky.com/t5/help/faqpage
Sky Help Centre http://www.sky.com/help

New to the forum? Click here
Tagging your posts and others with relevant key words is another way to help,
it also counts towards forum rank.
  1. © 2012 BSkyB
  2. Terms & Conditions
  3. Privacy Statement
  4. Security Centre
  5. Accessibility Information
  6. How to complain