Help
Help
 
Answer
Occasional Visitor
GS65
Posts: 1
Registered: ‎28-02-2013
Accepted Solution
how do I reduce my sky package online

How do I reduce my sky package online or must I phone customer services?

Senior Member (Bronze)
fwiw
Posts: 823
Registered: ‎18-05-2011
Answered
[ Edited ]

There are various contact methods other than telephone. However, I'm afraid that they are unreliable due to practices being adopted in Sky Contact Centres to establish telephone contact with the customer if they choose an alternative contact option.

 

http://help.sky.com/my-account/billing/remove-a-package-or-cancel-your-subscription

http://helpforum.sky.com/t5/Billing-Payments/Remove-a-package-or-cancel-your-subscription/td-p/76355...

 

Other Answers: 2
Occasional Visitor
kingy999
Posts: 2
Registered: ‎03-03-2013
Answered

I have tried the same request.  The 3-day response time was promised 5 days ago and counting..................zzzzz

 

Occasional Visitor
watlingstreet
Posts: 1
Registered: ‎26-07-2013
Answered

GS65 wrote:

How do I reduce my sky package online or must I phone customer services?


Trying to find out what exactly i have on my sky package