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Occasional Visitor
allvail
Posts: 1
Registered: ‎05-12-2013
Accepted Solution
email problems

I am trying to set up my email account using outlook 2013. I have Office 365. Getting an error on the reply when testing the email setup. SMTP server gives error in reply. POP server working Account will not set up. Smtp server reported internal error. error 554.

 

Can anyone help?

Accepted Solution
Super User
caesarome
Posts: 40,047
Registered: ‎27-10-2010
Answered
Untick the test email box if you have selected this. Login to your Sky Yahoo Email account online here: http://mail.yahoo.com In the Yahoo ID box input your full sky email address including the @sky.com part. When you are logged in hover on your name at the top right and select account info from the drop down menu. You will then be asked for your password again so enter this and then select login which will take you to a personal info screen. Just close this and then try your email client again. Then wait 20 minutes or so and see if will then work. If it does not work after doing this try deleting the sky account in your email client and then re-adding it again.
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