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Occasional Visitor
Debs20
Posts: 1
Registered: ‎02-06-2013
Sky app for xbox

I have downloaded the sky app for xbox and have put in my sky ID and I have got the full sky package for the downstairs TV and what I have read says it is compatible with the xbox, but this is not the case for me. I try to watch catch up programmes and it won't allow me , saying "included with sky entertainment package" which is annoying as I have bought the full sky package

Other Answers: 1
Retired Staff Member
Ian-M-
Posts: 1,803
Registered: ‎17-12-2012
Answered

Hi Debs20,

Thanks for taking the time to post and welcome!  I'm sorry that you are having problems with Sky Go on Xbox.  Could i suggest that you have a look through the information contained here:

General troubleshooting steps for Sky Go on Xbox 360

This could help you to resolve the matter.  If you need any further assistance then please don't hesitate to post again.

Thanks and best regards,