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Occasional Visitor
rlea19
Posts: 1
Registered: ‎08-09-2013
I can't access my help requests?

I was sent a text with a link and a code but it just takes me to the main site? and i have no way of accessing the information through my account, how can I gain access?

Other Answers: 1
Super User
caesarome
Posts: 40,134
Registered: ‎27-10-2010
Answered

The help request site is being trialed only and isn't available to everyone so from what you have said you are not in the trial area. Sky staff shouldn't be sending these message and texts out about it in cases like this.

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