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Occasional Visitor
Robman91
Posts: 1
Registered: ‎25-09-2013
why isn't my 9 digit Viewing Card number an option when trying to sign up for my sky?

It says it should be an option on the help page on sky

Other Answers: 2
Community Coordinator
lainys
Posts: 4,859
Registered: ‎30-04-2011
Answered

Hello Robman91.

 

Thank you for your first post to the community and welcome to the Sky Help Forum.

 

Anyone could take the viewing card out of your box or using the remote control find out what the number was and use that information to access your account.

 

The other details we ask for when signing up for My Sky are a little more personal and safer.

 

Anything else I can help you with please post again on the relevant board :smileyhappy:

 

Have a good weekend.

 

Kind Regards

Lainys
Community Coordinator
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Occasional Visitor
fattyfattybumbum
Posts: 1
Registered: ‎22-11-2013
Answered
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Edited: Removed inappropriate language