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manutdfanclubb
Posts: 1
Registered: ‎20-01-2013
sky go not working on laptop

I use sky go on my mobile phone but it will not work on my laptop.  I was trying to watch sky sports and a timer comes up but nothing happens.

Other Answers: 1
Retired Staff Member
Fraser-H
Posts: 3,055
Registered: ‎14-12-2012
Answered

Hi manutdfanclubb,

 

Thank you for taking the time to join the Sky Help Forum and welcome to our community.

 

I am sorry to hear that you are experiencing this issue at the moment. What we would ask you to do is first delete and un-install the app along with Microsoft silverlight, reboot your device and then download the service once again.

 

If this is unsuccessful it may well be worth trying to view the service through a different web browser as this can sometimes help.

 

If this helps please accept as solution, if this does not help please post back into the forum. 

 

Thanks