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Getting There
Posts: 5
Registered: ‎16-03-2013
Accepted Solution
On demand not working with BT hub
On demand not working with BT Hub - Any ideas ?
Super User
Posts: 45,560
Registered: ‎27-10-2010

A BT user posted this on here previously:


Go to this page:

Follow the directions for version of the homehub you have. (There are options for other BT Home Hub models)

Under "Home Network" chose "Devices" and located "skywirelessconnector" in the family tree of devices displayed. Double click on it and it opens a page of details for the sky connector.

The IP address appears as:

Below this is an option: "Always use this IP Address".  Click "Yes" and then apply.

The Sky Wireless Connector will then find the BT Hub and connect.


If someone has helped you then please click on the LIKES button in their post.
I do not work for Sky.
Other Answers: 1
I'm New Here
Posts: 1
Registered: ‎01-07-2013

I found that by changing my channel on the hub to 11 and applied it, it worked no problem, straight away.  Go to sign in and change to channel 11.