On Demand & Catch Up TV

[Lasor]

What a rip off.

I borrowed my sons wireless connector from his xbox to setup and take a look at sky anytime + I have since returned his wireless connector and thought I will wait until I can afford the sky wireless connector (£60)

However good news the sky wireless connector is now being offered Free to existing customers and new customers until 22nd may 2011.

I of course tried to get one but because I have registered with sky anytime + I am not entitled to one. I am now unable to watch sky anytime + unless I purchase a wireless connector (£60).

I think sky have enough money of me each month (£92 bill this month) Well may be it time to give Virgin my money. I'm sick of Sky always adding little catches in their terms and conditions too grab every penny they can from existing loyal customers.. 

Well done sky looks like you are going to lose another loyal customer.

[S1]

As you have already proved, you do not have to use a Sky wireless Adaptor, second hand Xbox ones can be purchased for around £19.99.  For info Virgin Media services on a like for like basis more expensive and far less HD content

[Lasor]

@S1 Many thanks for your reply. But I think you are missing the point.

None Sky Customer - Wireless Connector FREE

Existing Sky Customer - Wireless Connector FREE

Existing Sky Customer Who registered with Anytime + Wireless Connector NOT FREE

With regards to Virgin being more expensive I would suggest it depends on what you want from your TV/Web/Phone package, plus the choice of having more on demand content and the option of 50 meg broadband instead of 4 meg.

[caesarome]

So buy a second hand one for £19.99 then. This is the way companies work and that some people like you will miss out. I don't even know if I will get the wireless connector for free or not has my box hasn't been updated yet and like other people on here are still waiting.

[S1]

Lazor,

We all have our personal preferences and different needs from our services, I personally feel from experience of both Virgin and Sky I know which I would choose every time.  Good luck with whichever you choose

[johninboro2]

I have just taken broadband and phone services from Sky within the last 2 weeks and now I find that I am NOT entitled to a FREE Wireless connector.  This is totally disgusting, Sky should provide these devices to their customers, and I for one will be sending them an email to ask them for one free of charge as I am NOT paying £60 for one

[Malcolm-M]

Hi johninboro2, while we supply a wireless router and the necessary cabling and filters for it with broadband the equipment required to connect to the router with another device is not something we supply as standard.

[johninboro2]

It has just been advertised on Sky 2, a free wireless connector for new sky broadband customers (paying £7.50 per month)

[Malcolm-M]

Unless the offer was available and requested or offered when you signed up it would not apply I'm afraid.

[johninboro2]

I believe I have 30 days in which to cancel my service, is this correct?

[Malcolm-M]

There is a 30 day cooling off period on Sky+HD, yes.

[johninboro2]

is there a 30 day cooling off period on the broadband/phone service?

[Malcolm-M]

8 days on broadband from activation, router delivery or engineer installation (whichever  comes last). Sky Talk can only be cancelled up until activation unless otherwise stated in the terms and conditions.

[Crowface]

how do you use the xbox 360 connector for anytime plus? do you just plug it into usb slot at back of sky box?

[Malcolm-M]

Hi Crowface, The USB connection will not provide a network connection to the Sky+HD box only the Ethernet port.