Introducing the Sky Mobile Roaming Passport

Staff

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Lounging on crisp white sands with a cocktail in your hand. Exploring ancient temples and prehistoric sites. Soaking in a city’s cosmopolitan and diverse culture.

 

However you choose to enjoy your holidays, with Sky Mobile you can use your monthly mobile data, calls and texts in 36 European destinations at no extra cost. Yes, you read that right.

 

So how does it all work?

 

Can I make calls and texts abroad at no extra cost?

 

If you’re a customer with Unlimited Calls and Texts, any calls and texts to landlines or mobiles within the EU/EEA are all included, with no extra charge.

 

If you’re a Pay As You Use customer, any calls or texts will be charged at the same rate as if you’re in the UK.

 

Please note: the International Saver doesn’t apply to calls and texts while roaming in the EU/EEA because it’s specifically for calls made from the UK only.

 

 

So I won’t get charged for going on the internet abroad?

 

Roaming is enabled for all customers and you’ll be able to browse the web as normal, using your data allowance for the month, at no extra cost – simply put, use your mobile data allowance in the EU/EEA as you would in the UK and you won’t be charged extra.

 

 

Will unused data still roll into my Sky Piggybank even if I’m abroad?

 

Yes, all unused data will roll over as usual, and you can even roll back data when you need more on holiday, as if you were in the UK.

 

 

What if I run out of my data abroad?

 

You’ll be able to move up to a plan with more data, use any data you have in your Piggybank or buy a data Add-On, as if you were in the UK.

 

 

Which destinations are in the EU/EEA?

 

The destinations you can roam in at no extra cost are: Austria, Belgium, Bulgaria, Croatia, Cyprus, Cyprus (Northern), Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland (Republic of), Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Azores (Portugal), Madeira (Portugal), Romania, Slovakia, Slovenia ,Spain, Sweden, Canary Islands, , Gibraltar, Iceland, Liechtenstein, Norway, Reunion.

 

 

What if I’m not travelling to one of those places?

 

Sky Mobile still offers roaming charges outside the EU in over 100 destinations, including 12p per MB in places such as Canada, the USA, Australia and New Zealand.

 

All this comes with the added flexibility of Sky Mobile -keep unused data for up to three years, change your plan every month, Swap your phone to the latest model every year and even Sync your Sky+ recordings with your phone.

 

If you need any further information on the Roaming passport, head over to the full help guide. 

 

We’re here to help

 

Need help with Sky Mobile? We’ve got a wide range of help articles to get you started.

 

Or if you want to hear from people already using Sky Mobile, we’ve got a dedicated Community full of like-minded customers right here: Join the discussion.