on 14-05-2015 11:21 AM - last edited 3 weeks ago by Federica-C
We have noticed an increase in the number of posts coming into the Lounge board that are account related.
Unfortunately we are unable to assist with any posts relating to your Sky account, billing/payments, rewards, offers/gifts, complaints and cancellations, as this would require access to your account and to do so we would need you to go through our data protection process.
You can also check out the videos:
Understanding Bills on Sky Q - Sky Help
What happens to your Sky bill when you upgrade your Sky package - Sky Help
Changing your payment due date on Sky Q
How to change your payment due date on yout TV - Sky Help
Please note - any topics deemed inappropriate for the Lounge board will be locked and moved after 24 hours.