Billing, Account & Offers

Community Manager
Posts: 1,776
Post 1 of 1

Billing, Account & Offers



We have noticed an increase in the number of posts coming into the Lounge board that are account related. 


Unfortunately we are unable to assist with any posts relating to your Sky account, billing/payments, rewards, offers/gifts, complaints and cancellations, as this would require access to your account and to do so we would need you to go through our data protection process. 


  • If you have a smart phone, why not use our Sky Service app for further assistance.


  • If you need to talk to us about your Sky account or are experiencing problems paying your bill, please contact us here for UK and here for ROI, as soon as possible so we can discuss this further with you.

You can also check out the videos:


Understanding your first Sky bills - Sky Help




What happens to your Sky bill when you upgrade your Sky package - Sky Help




Changing your payment due date on Sky Q




What happens to your Sky bill when you change your payment due date - Sky Help



  • If you need to raise a complaint please see our complaints code of practice, which will provide further information on how you can do this. 


  •  If you are a new Sky Q customer and have a question click here.


  • If you are a new Sky+ customer, you can visit this page.


Please note - any topics deemed inappropriate for the Lounge board will be locked and moved after 48 hours.




Community Manager

Watch the best live coverage of your favourite sports: Find Out More

Recommended Threads
a week ago 02:22 PM
28-10-2016 10:58 AM
GillS1 29-12-2016 12:34 AM
27-11-2016 08:52 PM
a week ago 09:02 PM