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Your Router Status page gives you direct access to the settings on your Sky Broadband Hub.

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If the internet light on your Sky Hub is continually flashing orange, it's having problems establishing an internet connection.

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It's good practice to change your wireless password from the default for enhanced security. Read on to find out exactly how to do it.

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Read on for the answers to some of the most frequently asked questions on the community about Sky Go. 

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Some quick troubleshooting tips to try if you're seeing an initialising message on your box. 

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How do I set up port forwarding?

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Did you know Sky On Demand contents can expire? That means your favourite programmes from Catch Up TV and Box Sets have an expiry date and get deleted. Learn how to find it before it's too late.

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We’d like to share some practical advice with you to help get the best possible performance from your Sky Broadband.

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From time to time a recording can fail for a variety of reasons including a loss of signal, power failure or hard drive fault.

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Make sure you’re getting the most from your Sky Q 2TB box with the widest range of Ultra HD entertainment available at your fingertips.

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Do you know the difference between Box Sets and Catch Up TV? That's a tricky one, we know. For this reason, we've put together a useful FAQ for you.  Don't wait any longer, find the answers you're looking for, now!

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Read on for our frequently asked questions on the Sky Broadband router settings page.

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If, like me, you're prone to losing your TV remote control down the back of the sofa, it's good to know that there are some shortcuts you can take advantage of using your Sky HD remote. 

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Read our handy tips for getting your Sky box back up and running

 

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Find out how to program your Sky remote to control your home cinema system.

 

 

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If you've got a new TV then let me help you find the right code to control key functions, including the volume, with your Sky remote.

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If the lights on your broadband router changed colour would you know what it means? 

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One of the first and most important things you need to get into the habit of doing is changing your password. If you’ve been using the same password for years or you only change it slightly, say by incrementing the number by 1 every month you are part of the problem.

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New to Sky? Me too. I’ve been caught up in this mystery for some time. So, today, mystery lovers, I’m going to shed some light on the sometimes confusing figures that appear in your first bill. 

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So you’ve decided to join Sky Mobile, the smart network. You can now keep unused data for up to three years, switch your plan every month and even Sync your Sky+ recordings with your phone.

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Some of our members are a whizz when it comes to new tech and here are just some of the handy tips they’ve contributed to help others get the most from Sky Q.

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Decided to join the smart network? Smart move.

 

Sky Mobile offers something completely different – you can keep unused data for up to three years, switch your plan every month and even Sync your Sky+ recordings with your phone.

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 It’s the festive season and the family are at yours this year. These days there’s nothing more important than a good wireless signal.

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Buy & Keep Box Sets with Sky Store

 

Take a look at the reasons you should Buy & Keep your favourite Box Sets with Sky Store.

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Protecting your kids online

The Internet is the greatest invention ever, it has certainly changed the world forever. Inevitably there are a few concerns that could arise.

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How do i reset my Sky PIN

Your Sky TV PIN is a four digit code which lets you access age restricted shows, Sky Store Movies, interactive services and pay-per-view events.  It also allows you to set up parental controls on your Sky box. 

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Go Extra! Manage Your Sky Go Devices

Only one day left to Black FridayWe’ve got some great offers to boost your Sky TV experience from wherever you are. If you’re a Sky Go customer and you decide to take your app to the next level with Sky Go Extra,  take a look at these useful hints and tips...

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Upgrade via your remote

 

Did you know you can upgrade your Sky package using your Sky remote? Getting our special Sky Christmas collection has never been so easy. 

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Kids app

 

There will be many parents like myself who are breathing a sigh of relief as the half term holidays have come to an end however we now face a new challenge "How do we keep our kids entertained during the cold winter nights”? 

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Emails: Staying Safe

 

There are two main types of fraudulent emails you need to look out for…

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