Bereavement - Sky account holder

Please accept our sincere condolences on your loss. We understand that handling the affairs of a friend or relation who has passed away is a difficult undertaking so we try to make the process as easy as possible.

 

Who do I contact?

Simply call the number in this article and speak to our dedicated team to notify Sky of the loss of the account holder - Select the 'Get in touch' followed by 'call us' to reveal the telephone number.

 

Contact options for accessibility customers can be found here.

 

What you’ll need.

To find the right account, we’ll need the account holders name and the Sky account number or the address of the property.

 

What happens next?

Depending on what’s right for you, we can cancel the Sky account or continue it in another name. Our team will walk you through the next steps.

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