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Charia17
Posts: 1
Registered: ‎04-06-2013
no signal for all bbc, itv and channel 4 since
I am aware that there seems to be a problem with the itv channels, however I have received no signal from all bbc, all itv channels and channel 4, since Saturday 1st June 13. Please advise
Other Answers: 1
Community Coordinator
Andy-F21
Posts: 3,649
Registered: ‎20-08-2012
Answered

I know how annoying an error message on your screen can be when you're trying to watch something Charia17, so let me help :smileyhappy:

 

Generally, the steps detailed within our 'No Satellite Signal' diagnostics tool help get this issue resolved.

 

As it's only happening on certain channels, it may be worthwhile trying the steps for a 'New Installation' from the steps here.

 

Give these steps a go as they should get you back up and running. If you need anything else then please feel free to post on our Forum where we'll be happy to help further.

 

Thanks,

Andy
Community Coordinator
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