Help
Help
 
Answer
Occasional Visitor
Richard+J+Wilson
Posts: 1
Registered: ‎11-11-2012
Accepted Solution
Sky Go not working anymore on Samsung Galaxy S3

Why can't I use Sky Go on my Android Samsung Galaxy S3? It worked perfectly until an automatic software upgrade this week. Now every time I try to watch Sky Go on my phone I get a message saying "Unfortunately Sky Go has stopped". There is an option to report it, which I have now done three times. This is very frustrating. Please can you advise when this problem will be resolved. This is a top-end phone that rivals the i-phone so it should certainly be working because a lot of your customers are going to be affected by this.

 

Do I need to uninstall the Sky Go app and reinstall? Or are we waiting for a fix from Sky?

 

Thanks

Super User
caesarome
Posts: 43,504
Registered: ‎27-10-2010
Answered

Richard+J+Wilson wrote:smileysurprised:r are we waiting for a fix from Sky?

 

Thanks


You are waiting for Sky Go to app the app working on the Jelly Bean software that is now on your phone. Currently Sky Go will not work on any Andriod phone running Jelly Bean.

 

__________________________________________________________________________________________.

If someone has helped you then please click on the LIKES button in their post.
I do not work for Sky.
Other Answers: 3
Occasional Visitor
Babujp
Posts: 1
Registered: ‎12-11-2012
Answered
unable to use sky go in my s3 since last week? Can anyone suggest how to fix? Thanks
Visitor
frederick+10
Posts: 4
Registered: ‎24-12-2011
Answered

I can't play Skygo on my Samsung Galaxy S3 the answer i get is this app is not supported on Rooted Android 

Community Coordinator
LauraMac
Posts: 6,187
Registered: ‎20-12-2010
Answered

Hi @donaldi1

 

It's not good to see that you're unable to use Sky Go on your S3, can you tell me exactly what happens when you try to use the App? 

 

Thanks, 

LauraMac
Community Coordinator
Community Welcome, Hints & Tips
Sky Help Centre http://www.sky.com/help

New to the forum? Click here
Tagging your posts and others with relevant key words is another way to help,
it also counts towards forum rank.