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Frequent Contributor
skystan
Posts: 125
Registered: ‎25-03-2011
Accepted Solution
I can't watch another channel while recording

When I record something I can't change to another channel, I keep getting a blue screen with the message No Satellite Signal. Can anyone help?

Retired Staff Member
GRF4784
Posts: 3,721
Registered: ‎18-03-2011
Answered

Hi skystan,

 

Thank you for posting your question.

 

Can I get you to try the following steps for No Satellite Signal to see if this can help with the current issue.

 

Many Thanks,

Other Answers: 2
Occasional Visitor
Peter.amy
Posts: 1
Registered: ‎09-05-2014
Answered
I've just rest my sky because it wasn't getting a signal now I can't watch another program while it's recording
Community Coordinator
Rabia-B
Posts: 308
Registered: ‎16-12-2013
Answered

Hi Peter.amy,

 

thank you for your post on the community forum. I am sorry to hear that you are having such issues with your Sky box. It would be great if you could confirm which Sky box you have please? Could you also tell me if you are getting an on screen error message? I look forward to your response. 

 

Regards

Rabia
Community Coordinator
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