Sky Q hints & tips

Community Manager

The Community is a place where likeminded people come together to discuss and share their knowledge about everything Sky, some members are a whizz when it comes to new tech!


Here are just some of the handy tips they’ve contributed to help others get the most from Sky Q:-



willowsfarmers is tired of manually scrolling through the TV guide


"How do you change the day when searching for programs in TV Guide instead of scrolling to the right?"


LixyPete:- Cunningly Sky have hidden this in a help article, fast forward goes forwards 24, rewind back 24, and play jumps to now.


Srik loves to flick between 2 channels


"Is there a way to go back to the previous channel you were watching?"


Dazzasky:- If you swipe right on the touchpad remote it will bring up a screen at the bottom where you can select your previous channel.


Fredrussell discovers how to find their Sky Q remote


"Just realised there is a button in the centre of the Q on the Sky Q 2TB box. Gave it a press and was greeted by what sounded like a quiet smoke alarm. Wasn't too impressed and spent a good 5 minutes trying to figure out what it was without any joy.


Went to turn it off with the remote to find out it was actually the touch remote. So it turns out if you lose your remote down the couch you can find it with the touch of a button."

S1 outlines how to quickly access your recordings


"By mistake, just found that by pressing the Sky logo on Q remotes takes you straight to recordings............"

Superdavebrown was forever fast forwarding


"Say I want to go to 30 minutes on a program, other than fast forward is there another way?"


Tarbat:- Swipe UP then swipe RIGHT and it will jump forward


s.shenton sometimes loses track of everything they’ve watched


"I have downloaded a box set, does anyone know you can tell if it has been viewed?"


Simon194:- Programmes that have been viewed will have a blue progress bar underneath the tile picture.


Chrisee:- A white dot indicates that material has not been viewed.


Got any tips up your sleeve that you would like to share? Let us know in the comments below or join the conversation in the Sky Q forum. 


  • TV Boxes & Accessories

A big thanks to all of you who replied regarding the problems I had with watching in 3D and the fact that the Qbox had locked down 2160/10 with no obvious way of resetting. Between you, you have solved the problem for me. If ever you're in my neck of the woods - that's a pint I owe you all!



Has anyone experienced the Sky Q box and Mini box making the surface that they stand on extremely hot, both boxes are in free air, one on the kitchen worktop and the other on the cupboard top along side the TV.


On moving the boxes and placing my hand flat on the area that the boxes were standing on I have to remove my hand as the Area is very hot, the top of the boxes are also quite hot, I am concerned that they may be hot enough to damage the serfaces.


I have reported this to Sky.


I have Sky Q and when I go into the menu for recorded programs the programs have recorded but the is no picture of the recorded programs on the menu. Where the picture should be there is just a blank blue square. Any one know to sort this problem out?


I am no expert but I had a similar problem which was only rectified by increasing the download speed. In other words, your broadband speed/width is less than the service requires. The other way this is caused is that some specialist channels like "Hotchanda" do not provide a "still" for your menu. Third and final, have you re-booted your Q box? Sincerely hope one of these works for you as I konw how totally frustrating "Q" can be.




I am on Fibre to Home so increasing the speed anymore is not viable.


Thanks for your interst though


Hi all I'm having problems with images on my sky Q planner and also they not grouping? I have tired re-booting and turning it all off and tired up dated it and still nothink happens? Can any1 help me please? 


I had the same problem of lost thumbnails and series not stacking. Started last week. I rebooted the box (disconnected the power for a minute or so and then allowed it to restart.) It didn't do anything to programmes I had already recorded, but new programmes recorded after I did it had thumbnails back and started stacking again. Not happened since (touching wood rapidly)


Sky Q.

On switching ON, the display defauts to "Top Picks". Is there a way to default to "tv guide" instead?


Getting+Old I suspect you are stuck with it, as that seems to be the default position. I have been told that this may change "later in the year." But until then I think we're all stuck with it.