Member of The Month - January 2018

Community Manager

_original copy.jpeg

 

Member since 2011, he's started his activity in the Sky Q board from January 2017. Exactly twelve months later, he's earned 24 badges and stepped up to the rank of Managing Editor. Well done @sky+veteran!

 

Get the latest Sky Q upgrade offers here. 

 

In Sky Q unnecessary hotspot?

 

"I've had a sky Q 1TB box installed to replace an old sky HD box that had suffered a disk failure. [...] Can I safely switch off the WiFi via the installer menu, or am I missing some use for that hotspot that I might actually need and just haven't realised yet?"

 

"Hi @cdavman. You can safely turn it off ..."

 

 

 

In A silly 4k question for a new sky q user

 

"[...] I have recently upgraded to sky q 2tb box (no 4k subscription) The sky q box is set to output 1080p. Will the Sony tv upscale the image to a higher quality, or by limiting the sky q box to 1080, will that stop that the tv upscaling (yes i know this seems odd) ?"

 

"Hi @osiras. The simple answer is yes, your TV will upscale the picture. Sony Bravia 1080 upscaled is near 4K quality as I can testify with my XE93."

 

"Amazing, thank you for the quick reply!! So i will leave it set in 1080 and let the tv do its job. amazing"

 

 

 

In iPhone slow internet after sky q

 

"My iPhone has a really slow internet connection since I got Sky Q and my sons android phone has a ridiculously slow speed.  I have Sky Fibre Broadband snd everything worked fine on the old router before having Sky Q installed." 

 

"Hi @alfie8547. You may be able to remove the quess work if you install the Apple Airport Utility on your iPhone or iPad to find vacant channel slots http://iphone-tricks.com/tutorial/6941-using-airport-as-wi-fi-scanner-on-iphoneEdit: Depending on the model your iPhone you may be using the 5 ghz band so make sure you avoid channel 36 used by the Sky Mesh but the Airport Utility will show you this."

 

Get the latest Sky Q upgrade offers here. 

 

Great-Job-gold-star.png

  

3 Comments
Community Manager

Congrats @sky+veteran amazing stuff in the Q board there. All in one year pretty much too. 

Production Supervisor

@Federica-C  @Sam-R  Thanks Smiley Happy

Oracle
Oracle

Well done, well deserved