Something new is coming to Q…

by Community Manager Community Manager on ‎21-07-2016 08:58 AM - last edited on ‎25-07-2016 02:01 PM by Community Manager Community Manager 3,969 Views


Over the last few months, Sky Q has changed the way we watch TV forever. And our best ever Sky box is about to get even better.


Sky+ HD STB EPG Update R014

by Community Manager Community Manager on ‎20-07-2016 01:41 PM - last edited on ‎26-07-2016 08:33 AM by Community Manager Community Manager 642 Views



Scubbie, one of our Community Oracles, gives us the lowdown on the new R014 software that has launched today.


My Experience with Sky Store: Buy and Keep.

by Community Manager Community Manager on ‎18-07-2016 10:00 AM 354 Views


I am a big James Bond fan. I inherited this obsession from my dad. Men want to be him, women want to be with him... James Bond that is, not my dad.


Broadband interference ...Don’t Blame The Neighbours

by Community Manager Community Manager ‎30-06-2016 09:30 AM - edited ‎12-07-2016 12:33 PM 8,592 Views

Blogimage When thinking of issues people have with their neighbours you think loud music, neighbour hood watch, garden wars, footballs flying over the fence…that one might just be me, my fault for having a 6ft goal post in my back garden. You certainly don’t think that your neighbours broadband service could be the cause of many family arguments when the much relied on Sky broadband service loses signal or connection.


Just recently I experience issues with my Sky broadband service, the whole household came to a stop when it continued to lose connection. When looking in to this issue I discovered that the cause of our disruption lay with our broadband router.



Broadband Agents of Shield

by Community Manager Community Manager ‎27-06-2016 09:50 AM - edited ‎27-06-2016 09:53 AM 806 Views

Broadband Shield


Have you ever watched The Avengers, Marvel's Agents of S.H.I.E.L.D, or any comic book hero series and wondered what super power you would like to have to protect your family? or one that allows you to deal with unusual cases and enemies?


3 Reasons To Order The Big Fight Through Your TV

by Community Manager Community Manager ‎23-06-2016 10:35 AM - edited ‎23-06-2016 12:19 PM 1,088 Views



Decided to order Joshua vs Breazeale?


Here are 3 reasons why you should book the fight through your Sky remote.


Sky Broadband’s Agents of Shield

by Community Manager Community Manager ‎13-06-2016 09:30 AM - edited ‎12-07-2016 12:34 PM 1,802 Views

Blog Image


Have you ever watched The Avengers, Marvel's Agents of S.H.I.E.L.D, or any comic book hero series and wondered what super power you would like to have to protect your family? or one that allows you to deal with unusual cases and enemies?


Sky Interactive: Change Payment Due Date

by Community Manager Community Manager ‎30-05-2016 09:30 AM - edited ‎23-06-2016 04:47 PM 2,002 Views



It sometimes feels like my bank account drains faster than my phone’s battery. And with my best mate’s stag do round the corner, a big family holiday coming up in the summer, and my brother-in-law getting married next year in the Med, things are starting to get a bit tight.


A cat in a tutu, a ruined laptop and an unidentifiable brown stain. This is art… or is it?

by Community Manager Community Manager ‎23-05-2016 01:00 PM - edited ‎23-05-2016 01:07 PM 2,118 Views



We’re celebrating the launch of the new Sky Kids app and as part of this we invite you to take a look around the Museum of Children’s Modern Art, a place where children’s ‘creativity’ knows no boundaries and is considered art.  


Got a spare Sky+HD box lying about? Get a roast dinner for it…

by Community Manager Community Manager ‎09-05-2016 12:23 PM - edited ‎09-05-2016 12:46 PM 7,800 Views



Since getting Sky Q installed a couple of weeks ago, my trusty Sky+HD 2TB box has been collecting dust in the cupboard. Surely it could be put to better use?


Sky Q: the next big step in entertainment

by Staff ‎25-04-2016 09:47 AM - edited ‎25-04-2016 10:03 AM 7,748 Views



We’re extremely proud of everything Sky Q has to offer – but don’t just take our word for it. If you’re still umm-ing and ahh-ing about Sky Q, here are some things our trialists had to say.


Sky Box Sets: A brief history in time.

by Oracle on ‎12-04-2016 09:16 AM - last edited on ‎13-07-2016 04:02 PM by Community Manager Community Manager 1,752 Views


The way we watch TV has changed so much over the years. Take a look at my brief reminiscent review of the past few decades with a helpful hint at the end.


Martin vs Joshua

by Community Manager Community Manager ‎05-04-2016 08:20 AM - edited ‎05-04-2016 09:38 AM 9,985 Views


Can AJ beat Charles Martin and become the Heavyweight Champion of the World?


Sky Kids app: Won’t somebody please think of the children?!

by Community Manager Community Manager on ‎31-03-2016 08:57 AM - last edited on ‎31-03-2016 09:59 AM by Community Manager Community Manager 3,452 Views

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Did you know we’re the best place to watch the most-watched Kids’ shows? At any one time we’ve got 4,000 episodes ready for you and your kids.


Never miss a thing: our top apps on Sky Q

by Staff on ‎21-03-2016 11:54 AM - last edited on ‎22-03-2016 09:19 AM by Community Manager Community Manager 3,945 Views

Sky Q

If you’ve been wondering what that button with the three dots does on your new Sky Q touch remote, press it to discover a world of amazing apps on your TV.


Sky Q: transform your TV into an entertainment centre

by Staff on ‎14-03-2016 12:10 PM - last edited on ‎16-03-2016 09:42 AM by Community Manager Community Manager 2,768 Views

Sky Q

Beyond Fluid Viewing™ and our new touch remote, which are pretty nifty features if we do say so ourselves, Sky Q will also transform your TV into the ultimate entertainment hub...


Sky Q - help's literally at your fingertips

by Community Manager Community Manager ‎07-03-2016 03:01 PM - edited ‎14-03-2016 02:01 PM 3,258 Views

Sky Q.jpg

With Sky Q rolling out in homes across the UK, more and more households are experiencing the benefits of Fluid Viewing™. But there’s more. With Sky Q, if you need access to your account details or need help with your services, it’s all there at your fingertips.


Sky Q touch remote: 10 new features to get excited about

by Community Manager Community Manager on ‎23-02-2016 02:57 PM - last edited on ‎13-07-2016 03:55 PM by Community Manager Community Manager 8,295 Views

touch remote.png

Sky Q has arrived and it’ll change the way you watch TV forever. And part of this is the new Sky Q touch remote. Read on to find out more...


5 Steps to Fluid Viewing™

by Community Manager Community Manager ‎09-02-2016 07:30 AM - edited ‎09-02-2016 01:02 PM 23,555 Views


So you’ve decided to join the Sky Q revolution and change how you watch TV forever. Pretty exciting, huh? But you’re probably wondering what happens after you’ve ordered Sky Q. To make sure your installation goes as smoothly as possible, we’ve put together a handy guide to what to expect over the next few weeks.


Getting the most from Sky Interactive

by Community Manager Community Manager on ‎08-02-2016 08:53 AM - last edited on ‎13-07-2016 03:59 PM by Community Manager Community Manager 1,853 Views


Interactive is a great and easy way to manage your Sky account through your TV. View your bills, make payments, reset your PIN, access help articles, and much more, all at the touch of a button.


Sky Community Oracle Programme 2016

by Community Manager Community Manager ‎15-01-2016 09:39 AM - edited ‎26-02-2016 04:30 PM 2,075 Views

Building Better Communities

by Staff ‎24-12-2015 01:59 PM - edited ‎24-12-2015 02:26 PM 1,810 Views

FOX has it all this October

by Specialist Specialist ‎01-10-2015 09:35 AM - edited ‎07-10-2015 02:17 PM 2,679 Views

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Cancel all your plans and stay indoors with FOX (channel 124) this October.


Not even a blood-stained, raspy-voiced zombie should stand in the way of you and the brand new season of THE WALKING DEAD. Series 6 launches on Monday 12th October 9pm, just 24 hours after the U.S. Last season Rick’s (Brit Andrew Lincoln) sanity and humanity were called into question after he bulldozed into Alexandria, shaking up the status quo and alerting residents to the impending danger outside the walls. But is Rick the answer to keeping this haven safe, or the source of its problem? Will Daryl (Norman Reedus), Carol (Melissa McBride), Michonne (Danai Gurira), Glenn (Steven Yeun), or Morgan (Brit Lennie James) join forces with Rick or leave him to self-destruct? The surge is coming… And even more good news for Walking Dead fans, TALKING DEAD, Chris Hardwick’s companion chat show, is coming to FOX immediately after each episode of The Walking Dead.


Friends, partners & Peppa Pig

by Staff ‎30-07-2015 02:51 PM - edited ‎30-07-2015 03:11 PM 9,879 Views

Hello, I am John Williams – I am Welsh, I have worked at Sky for over 4 years, and I work in our Channels & Operations team.

One of my responsibilities include working closely with all our pay partner schedulers and programming heads to ensure that their fantastic content complements the Sky entertainment offering.


The next 12 months promises to be the most exciting period for Swansea City Sky with our partner channels. Our kids programme offering is getting bigger and better from our partner channels.


Merv's Movie Memories

by Oracle ‎08-06-2015 11:34 AM - edited ‎08-06-2015 01:00 PM 7,593 Views

Going to the cinema. Going to the pictures. Going to the flicks. Going to the movies. Whatever you want to call it, it's a magical place to go. Why? Because as you relax into your seat and immerse yourself in the film, almost anything can happen.


Let's go back a few decades. Most people can remember the first film they saw. I'm not one of those people. I also don't remember the first record I bought or the first book I read. If I had to guess I would say the film was either Dr. Who and The Daleks or Daleks - Invasion Earth: 2150 A.D.


The Very Big and the Very Small

by Community Manager Community Manager ‎19-01-2015 01:47 PM - edited ‎19-01-2015 02:35 PM 23,580 Views

You are never too old to learn new things.

Just stick in at what you’re doing and never stop learning.

It’s New Year! Well it was recently anyway….

So why not learn something new? I decided last year that I would. I didn’t want to learn anything vocational as I have been down that road before and a lot of it was pretty boring. OEICS, Unit Trusts, derivatives, futures, pensions <yawn>.


Demanding More

by on ‎29-08-2014 03:56 PM 48,033 Views

In today's busy world more and more people are moving their viewing away from the traditional linear broadcast schedule, the latest Sky results were a real eye opener and showed just how much people are adopting the many different ways to consume TV be it on the go, time shifted Sky+ recordings or via the Sky On Demand Service.


Tonight we're gonna party like its.....2014?

by Retired Staff Member on ‎27-01-2014 01:35 PM - last edited on ‎08-06-2015 03:47 PM by Community Manager Community Manager 75,298 Views

Well it’s 2014, almost the end of January already, how time flies.


Everyone at the Sky Help Team is looking forward to a super productive year. We want to continue to learn, grow and evolve as quickly and efficiently as possible.


"They think its all over, it is now!"

by ‎15-01-2014 09:50 AM - edited ‎15-01-2014 09:55 AM 43,373 Views

Those words of British sporting history, uttered by Kenneth Wolstenholme as Geoff Hurst broke away to score England's fourth goal in the 1966 World Cup final, could sum up the televisual landscape today. Ever since the early nineties, BBC and ITV have found it exceptionally tough to resist the megabucks of Sky when bidding for prestigious sports rights. Now, there is a new kid on the block in BT Sport which threatens to challenge Sky's hegemony and render the terrestrial channels as bystanders as the century wears on.


Host's of Christmas past - my yuletide (b)log

by Oracle ‎12-12-2013 08:09 AM - edited ‎12-12-2013 05:23 PM 42,084 Views

If you're going to have a tradition then surely Christmas is the best time of year to have one.

Mine started in the early '70's with the publication of the big double Christmas and New Year issues in December of the Radio Times and the TV Times. This of course was in the day before the multitude of TV listings magazines. You had the Radio Times for what was on the BBC and the TV Times for what was on ITV and that was it.