Broadband Setup, Connection & WiFi

[jiffy693]

Hi everyone , my old sky router seems to have had a baby as its now showing there is two of them...Same number and sometimes it won't except the key? It works well unless i want to connect anything new then get the problems, done the reset etc.. Any ideas? is it ready for going pop ? Cheers Wayne

[Kris+McD]

Hi jiffy693,

Thanks for your post,

Can you tell me if both of these look like there locked networks at all?

Cheers

[jiffy693]

Hi yes , I have done the reset and unpluging and waiting then pluging back in...

Yes they both say locked its says one out of range and the other one which looks like the real one sometimes won't accept the network key ?

Is my router on its last legs as we had it a number of years ?

Thanks Wayne

[GRF4784]

Hi jiffy693,

Thanks for the reply.

Can you tell us if you're using another router as a bridge?

Thanks,

[jiffy693]

Hi , no just the one router in the house, none as a bridge wouldn't even know how to do that LOL

wayne

[GRF4784]

Hi jiffy693,

Thanks for replying.

If possible could you enter 192.168.0.1 in to an address bar>Username is admin>Password is sky>Click on SETUP.

Once you've done this can you change the name of the SSID and save it please, once you have done this can you search for the router again and tell us if the new name shows twice.

Thanks,

[jiffy693 · Accepted solution]

Hello again, well it seems to have sorted its self out and only showing one again

Can i just ask if i did change the SSID on the router would everything that is connected to it pick it up or would i have to reset all those as well?

Thanks for your help but as i say it seems to have sorted its self out, lets hope it stays that way

More help than sky was .

Thanks again Wayne

[GregorA]

Good evening jiffy693,

Yes let's hope it stays that way!

If you decided to change the SSID then it should pick this up through your devices, however you may have to remove it and then add it again.

Hope this helps.

Regards,

[jiffy693]

Yes thanks for that and your help.

Thats what i was afrsaid of you know what its like so much stuff connected wasn't looking forward  to re-connecting them all LOL

[Andy-F21]

Hi jiffy693,

I can imagine it would be quite frustrating having to connect all your devices again.

If you have any other queries in future then please do not hesitate to come back to us.

Thanks,