on 07-11-2012 08:47 PM
Hi,have just had my sky broadband activated.my laptop has found the connection but windows is unable to find a certificate to log on,it also say's for status validating identity?
could anyone please help.
on 08-11-2012 03:14 PM
Thanks for taking the time to post and welcome.
Sorry to see you are having these issues, have you tried to uninstall and reinstall the wireless drivers on the laptop
on 15-11-2012 06:36 PM
Hi, can anyone help please. I have just move broadband suppliers to sky and my activation date was yesterday my wireless connection keeps showing 'validating Identity' and will not connect, I have no problems connecting using the cable, I also have a message of 'windows unable to fine certificate etc..' I have no idea how to get past this! I have uninstalled the adapter and reinstalled it but it still has the above problems. Strangely the kids xbox has connected with no problems!!!
on 15-11-2012 06:44 PM
Welcome to the Community and thanks for your post.
Have a look at our steps for setting up a wireless adaptor to see if this can help.
Please come back to us and let us know how you get on.