Billing

[andyusher]

when i joined sky i was given 2free months,but they took 2mnths money,they then gave me another 2mnths free(FEBUARY/MARCH)2011. i had a few problems with my sat/dish,got fed up constant breaking down.so i gave them(SKY) 1months notice that i was fed up with the constant breaking down,i still am under the 2free mnths but they took another £17.20 off me through direct debit,still haven,t received the money they took out. i thought as i was still within the free mnths how should i be paying anything.i stop using sky on 25/03/11.

[caesarome]

You are going to have to phone Sky up about this Andy as this is to do with your account and the folks on here don't have access to it.

[Malcolm-M · Accepted solution]

Hi andyusher, you can view an explanation of the bill on My Sky under view my bill and there is also a live chat option available on the page for billing enquiries.

[belfastceltic]

when signing up for my sky package the sales man informed me that i would recieve a paper bill each month some thing i require, i have not recieved any bill with the exception of my first bill, is there a reason for this.

[Mark39]

You can check that the paper bills setting is correct by going online to MySky.com via sky.com. There's a £1 admin charge for each paper bill.

[rawlingsagbont…]

Dear Sir/Mama

   i am Rawlings am deaf, i would like to know how much per month sky. cos too price must cheap discount . i want to know.please tell me.

thanks 

rawlings agbontaen

[kirkie50]

Hi Rawlings

Thanks for your post.

We can't access individual accounts on here as we would not ask for personal/account information on a public forum.

Can I ask are you querying the cost of your current package? If you could let us know please.

Thanks