on 21-11-2011 11:30 PM
I used to live in Scotland as a British national. I now live in Denmark and had assumed my Sky broadband payments would simply stop once my contract period had exceeded but they have not. Is there somewhere I can go to check how long is left on my contract or a way of cancelling it as I am not even in the country to use it.
on 22-11-2011 09:49 AM
Thanks for bringing your query to the Forum.
I hope things are going well for you in Denmark, when you left did you phone and ask for your account to be cancelled? Unfortunately there is no way to check how much time is left on your contract. If you would like to cancel down your account you will need to contact us on this link.
I understand that it could be quite expensive for you to call Sky from Denmark so if you follow the link there should be an option to have a Live Chat with an advisor to speak about your account.
I hope you manage to get this sorted.