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New customer service call centre

Runner
Posts: 3
Post 1 of 5
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New customer service call centre

Can someone please tell when sky changed their call centre to some unconsiderate team!!! I have had an awful experience and can't even file a complaint. I want to move providers due to this!!! 

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Oracle
Posts: 62,667
Post 2 of 5
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Re: New customer service call centre

You can put in a complaint via various methods:

 

https://contactus.sky.com/uk/make-a-complaint

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If someone has helped you then please click on the LIKES button in their post.
I do not work for Sky.
Runner
Posts: 3
Post 3 of 5
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Re: New customer service call centre

I have tried calling and get the same people who refuse to put me through to a manager and your online chat is constantly busy.. I am not writing to not get a response. I would like to speak to the sky customer service manager in and English call centre 

Oracle
Posts: 34,489
Post 4 of 5
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Re: New customer service call centre

Please be aware that this is a peer to peer customer forum. Sky won't respond to your post here.

 

I don't know of any way you can choose the call centre that answers your call, I'm afraid. I think all you can do is either write in to Sky with your complaint or raise it with the customer service adviser that takes your call.

First Assistant Director
Posts: 1,982
Post 5 of 5
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Re: New customer service call centre

It might also be helpful to share your problem as perhaps someone could proffer helpful advice

Stuart R

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