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How do I contact Sky by email or a web enquiry form? Not use telephone

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Runner
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How do I contact Sky by email or a web enquiry form? Not use telephone

I want to contact customer services with a couple of questions about my migration from BT and the termination charges.

 

Th Contact Us method on Sky always points to help pages or pick the phone and call them.

 

I dont have the time or desire to have a conversation, just want to send an email or fill in a form. Its not a big question that needs an instant answer and I'm happy to wait for a response.

 

Come on Sky, its 2017....provide a broader selcetion of ways to contact your company.

 

Rgds


Simon

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Oracle
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Re: How do I contact Sky by email or a web enquiry form? Not use telephone

Hi @Simon+Tompkins if you go to the My Sky section of the website and choose "message centre" you can create a help request . Worked well the couple of times I needed it.

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Oracle
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Re: How do I contact Sky by email or a web enquiry form? Not use telephone

Welcome to the forum, 

 

You either have to phone or use on line  chat as these are the only contact options open to you.

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Oracle
Posts: 3,540
Post 3 of 4
253 Views

Re: How do I contact Sky by email or a web enquiry form? Not use telephone

Hi @Simon+Tompkins if you go to the My Sky section of the website and choose "message centre" you can create a help request . Worked well the couple of times I needed it.

==========================


Oracles are customers and people too.
Camera Assistant
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Re: How do I contact Sky by email or a web enquiry form? Not use telephone

Live chat is your best bet or even google if it's just general info about a migration there will be plenty of people here who can talk about their migrations