Reply

How do I contact Sky by email or a web enquiry form? Not use telephone

Answered
Go to Answer
Runner
Posts: 1
Post 1 of 4
102 Views

How do I contact Sky by email or a web enquiry form? Not use telephone

I want to contact customer services with a couple of questions about my migration from BT and the termination charges.

 

Th Contact Us method on Sky always points to help pages or pick the phone and call them.

 

I dont have the time or desire to have a conversation, just want to send an email or fill in a form. Its not a big question that needs an instant answer and I'm happy to wait for a response.

 

Come on Sky, its 2017....provide a broader selcetion of ways to contact your company.

 

Rgds


Simon

Answer

Best Answers
Answer
Oracle
Posts: 2,779
Post 3 of 4
76 Views

Re: How do I contact Sky by email or a web enquiry form? Not use telephone

Hi @Simon+Tompkins if you go to the My Sky section of the website and choose "message centre" you can create a help request . Worked well the couple of times I needed it.

==========================


Oracles are customers and people too.
All Replies
Reply
Oracle
Posts: 13,921
Post 2 of 4
100 Views

Re: How do I contact Sky by email or a web enquiry form? Not use telephone

Welcome to the forum, 

 

You either have to phone or use on line  chat as these are the only contact options open to you.

Please note: If you send me a personal email using my website regarding a sky issue, you will not get a reply. Thank you.
Answer
Oracle
Posts: 2,779
Post 3 of 4
77 Views

Re: How do I contact Sky by email or a web enquiry form? Not use telephone

Hi @Simon+Tompkins if you go to the My Sky section of the website and choose "message centre" you can create a help request . Worked well the couple of times I needed it.

==========================


Oracles are customers and people too.
Camera Assistant
Posts: 164
Post 4 of 4
61 Views

Re: How do I contact Sky by email or a web enquiry form? Not use telephone

Live chat is your best bet or even google if it's just general info about a migration there will be plenty of people here who can talk about their migrations