Reply

wifi keeps disconnecting and saying limited

Runner
Posts: 2
Post 1 of 8
3,182 Views

wifi keeps disconnecting and saying limited

i use my laptop to connect to my sky router (sagem) and even when Im in the same room it keeps disconnecting. its very frustrating as my wifi on laptop ps3 and ipod is rubbish - can anybody help please otherwise im going to change supplier. fed up

All Replies
Reply
Retired Staff Member
Posts: 1,654
Post 2 of 8
3,171 Views

Re: wifi keeps disconnecting and saying limited

Evening kitsos99,

 

Not good to meet under these circumstances and sorry about the delay in getting back to you.

 

Are you connected to the router wired or wireless? Have you completed troubleshooting steps? Can you tell me what you have tried so i can check in to this further for you and assist you with this matter?

 

Have you contacted the Technical team?

 

Thanks,

Runner
Posts: 2
Post 3 of 8
3,169 Views

Re: wifi keeps disconnecting and saying limited

i have run the troubleshooter but it doesnt help. i havent contacted the tech team. eacg time it prompts me to connect automatically each timer and then goes limited again. ut happens even when i'm in the same room so it cant be the distance or the laptop as it happens with all our devices. who can i call to discuss?

Retired Staff Member
Posts: 3,721
Post 4 of 8
3,167 Views

Re: wifi keeps disconnecting and saying limited

Hey kistos99,

 

Thanks for the reply.

 

Could you tell us if you have tried to change the Wireless Channel your router is broadcasting?

 

Let us know.

 

Cheers,

Researcher
Posts: 5
Post 5 of 8
3,057 Views

Re: wifi keeps disconnecting and saying limited

hi.   I have same problem how change the wireless network?????

Researcher
Posts: 5
Post 6 of 8
3,053 Views

Re: wifi keeps disconnecting and saying limited

ok. I found change wireless network but it did not work, factory reset, also does not help

Please help, what should I do every 5 minutes my wifi connection is limited

Researcher
Posts: 5
Post 7 of 8
3,037 Views

Re: wifi keeps disconnecting and saying limited

Hello !! someone will help me!
Retired Staff Member
Posts: 4,825
Post 8 of 8
3,024 Views

Re: wifi keeps disconnecting and saying limited

Hi wahol, I'm sorry that no-one has got back to you yet.

 

I can see you have mentioned you changed the wireless channel.

 

Can you let me know which wireless channels that you tried?

 

Cheers

Reply