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Emilie007
Posts: 2
Registered: ‎13-08-2013

why is sky go buffering?

why is sky go buffering?

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John-B
Posts: 4,825
Registered: ‎20-01-2011

why is sky go buffering?

[ Edited ]

Hi Emilie007, we can tr and help with your buffering issue.

 

Do you know what speed you receive with your broadband? If not you can check using the steps here.

 

Also:

 

Does this happen with all content?

Does it happen at a specific point while you are watching?

Are you using a wired or wireless connection?

Which device are you using to try and view Sky Go?

 

If you can answer the questions above we can hopefully get this sorted.

 

Cheers

John-B
Community Coordinator
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