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I'm New Here
litsz
Posts: 1
Joined: ‎05-09-2013

when signing into skygo desktop the screen stays white

when I am trying to sign into Sky Go desktop, the screen just stays white? I dont know if the signin is any different to my sky login?

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Super User
caesarome
Posts: 46,217
Joined: ‎27-10-2010

The signin is the same but this is probably a silverlight...

The signin is the same but this is probably a silverlight issue so try this:

 

Try uninstalling Microsoft Silverlight off your computer and then reboot the PC. When it has started up again go to use Sky Go again and it should prompt you to install silverlight which you need to do again

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