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Only Showcase programmes are instant, identified by the triangle with the dotted circle, Anytime+ programmes are on demand and downloaded via the Internet.
Downloaded programmes have to buffer enough of the programmes that it play without stopping and starting all the time so depending on your ISP speed it can take from a few second to a few minutes before you can start watching.
Annie..........Sky customer since 1989. If someone helps you please click the thumbs up icon and/or accept as a solution, where appropriate. Thank you.