Archived Discussions
This page has been archived
The content on this page may be out-of-date or have been superseded by newer information. Links on this page to other sites may not work and contact information may be inaccurate. This page has been archived for future reference. Learn more about this message
Reply
Getting There
Posts: 1
Joined: ‎14-04-2011
Accepted Solution

system update yesterday cannot record now

hi  when i switched on box yesterday it had overnight done a system update but now i cannot record or go into the planner or anytime just comes up with service unavailable and to call a number can you tell me why

Oracle
Posts: 26,978
Joined: ‎30-11-2010

Re: system update yesterday cannot record now

If you haven't already, try re-booting your Sky box: turn off at the wall, wait 30 seconds or so, turn on again. Wait for a couple of minutes before switching on from standby.

View solution in original post


All Replies
Oracle
Posts: 26,978
Joined: ‎30-11-2010

Re: system update yesterday cannot record now

If you haven't already, try re-booting your Sky box: turn off at the wall, wait 30 seconds or so, turn on again. Wait for a couple of minutes before switching on from standby.

Highlighted
Oracle
Posts: 11,007
Joined: ‎27-10-2010

Re: system update yesterday cannot record now

 


Mark39 wrote:

If you haven't already, try re-booting your Sky box: turn off at the wall, wait 30 seconds or so, turn on again. Wait for a couple of minutes before switching on from standby.


You may also need to remove the viewing card before this procedure and re-insert it when prompted to.

 

Annie..........
Community Oracle, Sky Customer since 1989
DRX895(1TB),DRX890FamilyMultiscreen
iPadPro,iPad3Infinity 2 (74/18)
XboxOne  Lumia1520 Tester