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Occasional Visitor
jimmyjackie
Posts: 1
Registered: ‎14-04-2011
Accepted Solution

system update yesterday cannot record now

hi  when i switched on box yesterday it had overnight done a system update but now i cannot record or go into the planner or anytime just comes up with service unavailable and to call a number can you tell me why

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Super User
Mark39
Posts: 18,220
Registered: ‎30-11-2010

Re: system update yesterday cannot record now

If you haven't already, try re-booting your Sky box: turn off at the wall, wait 30 seconds or so, turn on again. Wait for a couple of minutes before switching on from standby.

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Super User
Annie+UK
Posts: 5,536
Registered: ‎27-10-2010

Re: system update yesterday cannot record now

 


Mark39 wrote:

If you haven't already, try re-booting your Sky box: turn off at the wall, wait 30 seconds or so, turn on again. Wait for a couple of minutes before switching on from standby.


You may also need to remove the viewing card before this procedure and re-insert it when prompted to.

 

Annie.......... Xbox Gamertag: Annie UK      Sky Help - YouTube channel


Sky customer since 1989 - βeta tester for: Xbox One, Windows Phone, Sky+HD etc... Hardware: DRX890 to LG 32LV550T, DRX895 to LG 42LV550T, Lumia 1520, Xbox One, Dell XPS18, iPad Occupation: Senior Analyst/Programmer

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