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subtitles not working both in live programmes and also in Recorded

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Runner
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subtitles not working both in live programmes and also in Recorded

Hi,

 

I am new sky customer, I have SKY HD black box installed and all were working fine (including subtitles). Recently I took the HD cable from SKY box and connected to my laptop, after few hours I connected the cable back to SKY box. After this incident, I dont get subtitles anymore.

 

Do anyone have any idea how I can reset my SKY box and get the subtitles back?

 

The subtitles switched on in the SKY box but still the subtitles not working...

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Camera Assistant
Posts: 367
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Try switching the box off (so the red light comes on as o...

Try switching the box off (so the red light comes on as opposed to amber Standby) to do this hoild down off for 5 seconds of more till box light goes red. Wait 5 minutes then switch back on

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Camera Assistant
Posts: 367
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IS subtitles switched on the Sky Box. Press help on your...

IS subtitles switched on the Sky Box. Press help on your Sky remote to find out

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Camera Assistant
Posts: 367
Post 3 of 4
6,612 Views

Try switching the box off (so the red light comes on as o...

Try switching the box off (so the red light comes on as opposed to amber Standby) to do this hoild down off for 5 seconds of more till box light goes red. Wait 5 minutes then switch back on

Series Linker
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I had same problem tonight and followed tip I saw on Foru...

I had same problem tonight and followed tip I saw on Forum to use Sky+HD planner rebuild procedure ( you can access how to do this on Sky Help Centre ) and it worked.

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